Your privacy and data security are our top priorities. Learn how we collect, use, and protect your information.
Last updated: December 2024
Data Collection Scope
Information we collect through our contact forms and business inquiries
Contact Information
Name and Title: Full name, job title, and company position for proper communication
Email Address: Primary contact email for quotations and project correspondence
Phone/WhatsApp: Contact numbers for urgent communications and technical discussions
Business Information
Company Details: Company name, industry, and location for customized solutions
Project Requirements: Technical specifications, quantities, and delivery requirements
Purchase Volume: Annual procurement needs and budget range for appropriate pricing
Data Usage Purpose
How we use your information for business communications and service delivery
Primary Business Use
Responding to quotation requests and technical inquiries
Providing customized product recommendations and solutions
Processing orders and coordinating delivery schedules
Providing after-sales support and quality assurance
Communication Purposes
Sending product updates and technical documentation
Notifying about new certifications and quality standards
Sharing industry insights and market information
Coordinating project timelines and delivery updates
Exclusive Business Use Policy
Your information is used exclusively for legitimate business purposes related to our wire mesh manufacturing services. We do not use your data for marketing unrelated products or services.
Information Confidentiality Commitment
Strict data protection measures and third-party disclosure policies
Zero Third-Party Disclosure
We never share, sell, or disclose your personal or business information to third parties, including:
Marketing companies or advertisers
Competitor manufacturers
Data brokers or analytics firms
Unrelated business partners
Internal Security Measures
Encrypted data storage and transmission
Limited access on need-to-know basis
Regular security audits and updates
Staff confidentiality agreements
Legal Compliance
GDPR compliance for European clients
Chinese data protection regulations
Industry-standard security protocols
Regular compliance assessments
Customer Data Rights
Full control over your personal and business information
Data Modification Rights
Update contact information and company details
Correct any inaccurate business information
Modify communication preferences
Add or remove project requirements
Response Time: Data modifications processed within 24-48 hours
Data Deletion Rights
Request complete data removal from our systems
Opt-out of all future communications
Selective deletion of specific information
Confirmation of successful data removal
Processing Time: Complete data deletion within 7 business days
Exercise Your Rights
To modify or delete your data, contact us through any of the following methods:
This privacy policy may be updated periodically to reflect changes in our data handling practices or legal requirements.
We will notify existing clients of any significant changes via email at least 30 days in advance.
